Privacy Policy
Last Updated: April 2025
Xcelerate Management LTD (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This policy explains what data we collect, how we use it, and your rights.
When you visit our website or contact us, we may collect your name, email address, and any details you provide through forms or messages. We also collect basic usage data such as your IP address, browser type, pages visited, and time spent on the site. We use cookies and similar technologies to help improve your experience.
We use this information to respond to inquiries, provide support, improve and optimize the site, send occasional updates or promotional content with your permission, and comply with legal requirements.
We do not sell or rent your information. We may share data with trusted service providers who help us run this website, such as hosting or email platforms. We may also share information if required by law or to protect our legal rights.
You have the right to access the personal data we hold about you, request corrections to inaccurate information, opt out of marketing emails, and request deletion of your data where legally applicable. To make a request, contact us at [Support@xcelerateagency.com].
We take reasonable steps to protect your data, but no system is completely secure. By using this site, you accept the inherent risks of online communication.
This website may contain links to other websites. We are not responsible for the content or privacy practices of external sites.
We may update this policy from time to time. Please check this page for the latest version.
2. Information We Collect
We collect personal and usage data in the following ways:
Information you provide directly:
Name, email, phone number, social media handles
Business or creator profile information
Content preferences or goals shared during discovery or onboarding
Payment or invoicing information (only if you become a client)
Information collected automatically:
IP address, browser type, operating system
Pages visited, time spent on the site, click activity
Cookies and similar tracking technologies (see Section 6)
3. How We Use Your Information
We use the information we collect for the following purposes:
To respond to inquiries and provide requested information
To evaluate potential creator partnerships
To deliver our marketing and creator management services
To improve our website, strategy, and services
To comply with legal obligations or resolve disputes
To send newsletters, updates, or marketing (with your consent)
We do not sell or rent your personal data.
4. Sharing Your Information
We may share your data with trusted third parties for the following reasons:
With service providers who support our operations (e.g., CRM tools, analytics platforms, email marketing providers)
With contractors or staff assisting in branding, creative, or growth support
If required by law, subpoena, or court order
In the event of a business restructure or sale (with safeguards)
All third parties are required to handle your data in compliance with privacy regulations.
5. Data Retention
We retain your information only for as long as necessary:
For clients: data is kept while you work with us and for a period after, as required for legal/accounting purposes
For general inquiries or visitors: data is retained no longer than 12 months unless continued interaction occurs
You may request deletion of your data at any time (see Section 8)
6. Cookies and Tracking
Our site uses cookies and similar technologies to enhance user experience and analyze traffic. You may disable cookies via your browser settings. By continuing to use our site, you consent to the use of these tracking tools.
We may use:
Session cookies for site performance
Persistent cookies for remembering preferences
Analytics cookies via Google Analytics or similar
7. Security Measures
We implement industry-standard security practices, including:
Secure servers and encrypted data storage
Limited access to sensitive information
Regular monitoring of our systems for vulnerabilities
However, no method of transmission over the internet is 100% secure. You use our site and services at your own risk.
8. Your Rights
Depending on your jurisdiction (e.g., EU, California), you may have the right to:
Access the personal data we hold about you
Request correction or deletion of your data
Object to processing or request portability
Withdraw consent at any time
To exercise your rights, please contact us at: support@xcelerateagency.com
9. Third-Party Links
Our website may include links to third-party websites or platforms. We are not responsible for their privacy practices or content. Please review their privacy policies separately.
10. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect data from minors. If we become aware of such data, we will delete it immediately.
11. International Users
If you access our services from outside your country of residence, you agree to the processing of your data in accordance with this policy, subject to applicable international laws.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The "Effective Date" at the top will always reflect the most recent version. We recommend reviewing it regularly.
13. Contact Us
For any questions, concerns, or data requests, contact: